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Auto drivers' Issues
Each of the issues listed below can be almost immediately addressed, provided we have a government which works in an accountable, responsible and transparent manner.
The government has no fare policy
In response to our application under the RTI Act, the government has confirmed that it has no policy, frequency or formula for fare fixation or revision. One would be hard put to recall a fare hike in decades that has happened without flexing of muscles by the transport unions. And then the citizens, out of their ignorance of the complex dynamics and because they are directly affected by strikes, blame autorickshaw drivers, taxis and bus operators.
Fare in Delhi is the lowest of all major cities
Per kilo metre fare in Mumbai is Rs.5. It is Rs.6 in Pune, Bangalore and Chennai, and Rs.5.60 in Hyderabad. In all of these cities, auto drivers have a clean image. Our quick study demonstrates that where the fare is Rs.5 per km or more, the passengers have no complaints against auto drivers. On the other hand, where it falls below this threshold, the auto drivers are forced to indulge in one trick or the other to get their fair share from the passenger anyway. So finally, the issue boils down to political will and politicians' honesty - will they give auto drivers their due, or will the drivers take it themselves by hook or by crook!
Pay 600% to touts to get a driving licence. Ditto for a badge
Rules and procedures are fairly simple for the issue of licences and badges. However, the officers sitting at the counters have been specially trained to misbehave with auto drivers and turn them away on one pretext or the other. Transport Zonal Offices are always teeming with touts and middlemen who act as conduits for the officers inside. Totally unnecessary documents are demanded of auto drivers. Even Sikh drivers have been accused of being Bangadeshis and asked to produce proof of their nationality.
Autorickshaw costs Rs.3,90,000 in Delhi. In other cities, it is only Rs.1,25,000
Yes, that is a fact. Do not be shocked. The government has known it for ages, but has done absolutely nothing about it. Instead, the politicians have done exactly the opposite in order to bag both money and votes. Official on-road price of an autorickshaw, like all other cities, is approximately Rs.1,25,000, but since the Supreme Court has put a ban on the issue of new permits in Delhi, there is a shortage on the supply side, while the demand continues to go up everyday. The Supreme Court had held in December 1997 and November 2004 that the monopoly vehicle manufactured by Bajaj Auto is not environment-friendly, and had ordered the government to help develop battery-operated autos. Not a word has come from the government.
No organized funding is available to the autorickshaw sector
Did you know that autorickshaw drivers pay as much as 50-60% interest on their borrowings, compared with just about 12% for us car-owners? No bank or financial institution advances funding to this sector, leaving the ground vast open to loan sharks. Delhi Financial Corporation does offer loan on a small amount in a few cases but the terms are well nigh impossible to meet for almost the entire autorickshaw drivers' community.
Maintenance cost of a CNG auto is outrageous
Maintenance cost of a petrol driven autorickshaw is under Rs.500, whereas it is Rs.4,000 for a CNG powered autorickshaw. Poor and outdated technology used by Bajaj Auto is responsible for this. Bajaj Auto had admitted as much before the Supreme Court in November 2004, and had given an undertaking to make improvements within 2 months. However, nothing was done. With the result that the daily rental of an autorickshaw stands at a horrendous Rs.300.
Corruption at Zonal Office of the Transport Department at Burari
Every autorickshaw and taxi has to visit Burari at least once every year in order to get a new certificate of fitness. This office is a den of corruption and is ruled by touts. Corrupt practices here add quite a lot to the transaction cost of an autorickshaw driver.
Absence of auto stands
Total number of auto stands in a small metro like Pune is close to 1000 whereas the number of stands in Delhi is just 312. What's more, only a few dozen of them are marked. Nobody knows about the existence of the rest which exist only on paper. As a result, autorickshaws are frequently prosecuted for parking in a no-parking area whereas in fact, they are properly parked at an authorized auto stand.

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