| Training, the critical factor |
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Expect a major update of this section/page in October/November 2011. The rulebook has little mention of the need for training for public transport personnel; this is a major reason for the poor service delivery on the part of autorickshaw, taxi and bus drivers. NyayaBhoomi suggests developing a minimum fifteen-days initial training programme, followed by one-day refresher training course twice a year. The programme could consist of the following elements:
NyayaBhoomi has spent considerable time and resources on developing a Training Manual for the auto drivers which will be finalised and uploaded on this website in October/November 2011. |